GrenadaGrows Ltd Privacy Policy

This Privacy Policy applies only to information collected through our website and not to information collected offline or through other channels.

Effective Date: 1st, January 2025

GrenadaGrows Ltd is committed to protecting your personal information and respecting your privacy rights, regardless of where you live. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with us.

  1. Information We Collect

    We may collect:

    • Personal Data: Name, email address, phone number, shipping/billing address, and payment details when you purchase products or subscribe to our services.
    • Technical Data: IP address, device ID, browser type, location (if enabled), and activity logs.
    • Usage Data: Pages visited, actions taken on our site, and cookie tracking.
  2. Legal Bases for Processing (for International Users)

    If you are in the European Economic Area (EEA) or another regulated region, we process your data only when:

    • We need to perform a contract with you (e.g., fulfil orders).
    • You've given us consent (e.g., for email newsletters).
    • It's necessary for our legitimate business interests (e.g., improving our site).
    • We're complying with legal obligations.
  3. How We Use Your Information

    We use your data to:

    • Provide products and services.
    • Communicate updates and promotional content (with consent).
    • Analyze trends and improve user experience.
    • Comply with legal requirements.
  4. Sharing Your Data

    We may share data with:

    • Trusted third-party service providers (e.g., payment processors, email platforms).
    • Legal authorities if required.
    • Partners or collaborators (only with consent).

    We do not sell or rent your personal information.

  5. International Transfers

    Your data may be stored and processed in Grenada or other countries with adequate data protection safeguards. By using our site, you consent to this transfer. We ensure that appropriate safeguards are in place for any data transfers in compliance with applicable privacy laws, including GDPR.

  6. Your Rights

    Depending on your location, you may:

    • Access or correct your personal data.
    • Request deletion of your data.
    • Withdraw consent or object to processing.
    • Request data portability.
  7. Data Retention

    We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

  8. Cookies

    We use cookies to enhance functionality and analytics. You can manage cookies in your browser settings.

  9. Security Measures

    We implement appropriate technical and organizational safeguards to protect your data.

  10. Children's Privacy

    Our services are not intended for children under 13. We do not knowingly collect or solicit personal data from children under the age of 13. If you believe we may have collected such data, please contact us so we can promptly remove it.

  11. Changes to This Policy

    We may update this Privacy Policy. The revised version will be posted with an updated effective date.

  12. Contact

    For privacy-related questions or to file a complaint, contact us:

    You have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concern.